Sterk Find — Privacy Policy
Sterk Find is an AI guided-shopping app for Shopify stores, operated by Sterk Commerce. This page describes exactly what data the app stores and how it is used.
What we store (per store)
- Catalog data and embeddings — product titles, handles, prices, vendors, option values and short descriptions from your store's catalog, plus numerical embeddings derived from them. Used to power the guided-search funnel. Rebuilt on demand; deleted on uninstall.
- Funnel configuration — the guided-funnel plans you create or generate (budget ranges, question labels, synonyms).
- Anonymous session counters — aggregate funnel metrics (session counts, question-answer counts, whether a session reached the comparison step). No tracking cookies on your storefront, no customer identifiers, no IP storage.
- Anonymous funnel steps — which questions a search session showed, which answer was picked, how many products remained after it, and whether a product was opened. This is how we tell a funnel that helps shoppers from one that does not. It is tied to a random id that lasts only as long as a single page view and is never stored on the shopper's device, so sessions cannot be linked to each other or to a person. Sessions where nobody engaged are discarded on the device and never transmitted. Your store is identified by an irreversible hash, and everything is deleted automatically after 90 days.
- Which filters shoppers pick — the filter and the value, e.g. “product type: poster”, counted once per session so a store can see what its visitors are actually looking for. Never free text, and never attached to a person.
- Usage rollups — per-store AI usage (token counts and estimated cost) for billing transparency.
Preferences kept on the shopper's own device
To avoid asking a returning shopper the same questions again, the finder remembers their recent answers — what kind of product and which brands they picked — in their browser's own local storage. This never leaves the device: we do not receive it, cannot read it, and nothing on our side is keyed to it. It holds no name, email or order data, it fades over time, and it is deleted automatically after 90 days. Clearing the browser's site data removes it immediately.
What we do NOT store
No shopper personal information of any kind: no names, emails, addresses or order data. We build no server-side shopper profiles and cannot link one visit to another — the only preference memory is the device-local one described above. The app requests only read access to products, locales and themes.
The one exception is deliberate and yours: if you ask for early access on our website, we store the email address (and store URL, if you give one) you typed, so we can contact you about onboarding. Nothing else, and never anything collected from your store. Ask us at any time and we delete it.
Third parties
Catalog text is sent to OpenAI to compute embeddings and generate funnel copy (subject to OpenAI's API data policies; API inputs are not used to train their models). No other third parties receive store data.
Our marketing site
This website (find.sterkcommerce.com) uses Google Analytics to count visits to our public pages, which sets analytics cookies in your browser. It runs only on these public marketing pages — never inside the Shopify admin, and never on a merchant's storefront, so no shopper and no store data ever reaches Google. You can opt out with Google's browser add-on or by blocking cookies.
Data deletion
Uninstalling the app deletes all stored data for your store (configuration, embeddings, metrics, usage), and the same purge runs again on Shopify's shop/redact compliance webhook 48 hours after uninstall.
Contact
Questions or deletion requests: [email protected]